Outbound Contact Center

Optimum’s Outbound Contact Center provides outbound campaign management functionality with power, progressive, preview and vertical dialing. 

Use our automated dialer and robust outbound call center software to manage product campaigns, generate sales leads, process account collections, raise funds, administer research surveys, conduct political outreach campaigns and more. 

Optimum Outbound Contact Center increases the amount of time your agents spend talking to sales prospects and clients. The system automates outbound dialing, connecting agents only to calls answered by real people, and ignores calls answered by fax machines and voice mail systems. Agents spend their time talking to live people, not dialing telephone numbers.