Optimum Efficiency

Optimum Efficiency

Optimum VoIP enables you to take advantage of the business benefits of voice-over-IP (VoIP), using either a VoIP gateway or the built-in Agent Softphone. As a result, agents require no telephone lines, and there are no long distance fees between agents and the Optimum system, leading to a significant reduction in operational costs. 

Optimum Remote Agent is entirely browser-based, enabling agents to log into the system from anywhere in the world, so long as they have an Internet connection. 

Remote Agent
Call Conferencing
Cloud API’s
Data Import

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